Archives: Testimonial

Selling our late mother’s house was always going to be a heartbreaking experience but Charles was thoughtful and considerate to our situation throughout the process.
Charles was very informative, happy to answer our many questions and available at all times.
Many thanks!
P and V.
FANTASTIC PROFESSIONAL SERVICE
100% RECOMMENDED

Thank you so much Charles for all your hard work on our house purchase. It’s perhaps unusual to send a review from this perspective but also it is unusual to receive such great service, attention and commitment to the success of the process. It wasn’t always straight forward but you persevered and kept all parties focussed and moving forwards. We wouldn’t hesitate to recommend you. It was a pleasure to work with you, thank you again.

Charles is a great agent. Really listened to our situation and our needs and couldn’t have been more transparent when communicating the onward chain. Would definitely recommend buying/selling through him.

Charles and I have collaborated on a few of LRF Lettings’ properties where Landlords have wanted to sell. I was impressed, so when it came to selling my own property he was top of the list. You didn’t disappoint Charles! From excellent marketing through to Completion you kept me informed after every viewing and never failed to follow up a lead or keep in touch with the other agents and solicitors in the chain. Our sale took 9 weeks with three in the chain below – pretty good going! I know you go above and beyond and I have no hesitation in recommending you to prospective Vendors.

After initially going with another agent with no luck. We decided to go with Charles. He is very professional and supportive every step of the way. I felt like I was always kept in the loop in the process.
I would highly recommend

We have very recently purchased our first home through Charles. I don’t know where to begin- he has truly been attentive, thorough and highly professional throughout. He is so personable and nothing is too much trouble.

After our first viewing, we wanted a second viewing and he was very prompt in allowing us to do so. Throughout the offering process he was efficient and kept us informed at all stages. We lived 40 minutes from the property so what would usually be quick visits, were not for us. He attended and gave access to various Tradesmen and Surveyors for us, and again kept us informed at all stages. He has been so pro-active in ensuring that our preferences have always been met and goals achieved. I really could not recommend Charles Henry enough in your buying process. He has helped us throughout, consistently advising us with his wealth of knowledge and expertise, giving so much of his time for us to prepare the house ready for completion and always doing everything in his power to make sure goals are met (which with many people in the process, is extremely rigorous). You have made it so much easier for us, taken burdens off of our shoulders and reassured us when we’ve needed it through your experience.

Thankyou so much Charles, we could not be more grateful for everything you have done for us as we embarked on this journey!

Charles from the start did an amazing job – where he has decided to focus on a small number of clients you get a very personal service. His experience provides you with good advice on where to pitch your house price when to put it on the market, when to adjust the price etc. etc.
throughout the conveyancing he was incredibly proactive in following up on buyers and sellers. You can do a lot worse that let Charles sell your house.

We had a fantastic search and purchase experience with Charles. He actually took the time to listen to and undetstand what we were looking for. Refreshing considering most agents I’ve had any dealings with seem to completely ignore that! Like setting a budget and then they send you listings for £100k more!

Viewings were well organised and punctual. Lots of detail on the house and surrounding areas too. Once we’d agreed a price we got regular updates each week on progress throughout the chain – even leaving me Whatsapp voice notes as I’m often in the office for work – so I could listen and respond when most convenient!

Connected me to an excellent surveyor too!

If you’re looking to buy or sell, I’d have absolutely no hesitation in recommending Charles. Great to see lots of his properties popping up all over town and genuinely wishing him loads of success – Thank Charles!

We can honestly say, that Charles is a one in a million Estate Agent.
From the very beginning he put our minds at ease.
A very honest & genuine young man who communicated with us throughout, no matter how complicated, he kept it all simple for us to understand, without making us feel silly for asking.
We trusted him throughout our buying/selling process and made us feel that we were his top priority.
We can’t thank you enough Charles for everything you have done for us, we truly mean that.
HIGHLY RECOMMEND!!

Charles was professional and considerate throughout the whole process of the purchase. As a first time buyer he went above and beyond to help me understand anything I was unsure of and he genuinely cares. He makes you feel like you’re his top priority! I would 100% recommend him and he will be my first call if I ever want to sell.