Archives: Testimonial

We had a fantastic search and purchase experience with Charles. He actually took the time to listen to and undetstand what we were looking for. Refreshing considering most agents I’ve had any dealings with seem to completely ignore that! Like setting a budget and then they send you listings for £100k more!

Viewings were well organised and punctual. Lots of detail on the house and surrounding areas too. Once we’d agreed a price we got regular updates each week on progress throughout the chain – even leaving me Whatsapp voice notes as I’m often in the office for work – so I could listen and respond when most convenient!

Connected me to an excellent surveyor too!

If you’re looking to buy or sell, I’d have absolutely no hesitation in recommending Charles. Great to see lots of his properties popping up all over town and genuinely wishing him loads of success – Thank Charles!

We can honestly say, that Charles is a one in a million Estate Agent.
From the very beginning he put our minds at ease.
A very honest & genuine young man who communicated with us throughout, no matter how complicated, he kept it all simple for us to understand, without making us feel silly for asking.
We trusted him throughout our buying/selling process and made us feel that we were his top priority.
We can’t thank you enough Charles for everything you have done for us, we truly mean that.
HIGHLY RECOMMEND!!

Charles was professional and considerate throughout the whole process of the purchase. As a first time buyer he went above and beyond to help me understand anything I was unsure of and he genuinely cares. He makes you feel like you’re his top priority! I would 100% recommend him and he will be my first call if I ever want to sell.

Charles has provided us with a fantastic service from the second he took on the sale of our house. It has probably been the worst time to sell a house in the last 15 years, but all the way through Charles was reassuring, professional and knowledgeable. He answered the phone every time we called day or night, and was even contactable whilst out of the country on holiday.

If you want to sell your house, do not consider using any other agent than Charles. He is second to none and highly, highly recommended.

When my wife and I were looking to upsize our house with our growing family we were always cautious when dealing with estate agents, theres so much complex language and loop holes to jump through but with Charles Henry you literally have the difficult bits and complex bits taken away. Charles just seems to do everything for you his drive & passion for getting you the best outcome whether selling or buying a property is clearly evident in the attention to detail he gives. He also seems to be available when ever you need him whether for advice, support or even just to give his professional opinion. Would happily recommend him to anyone whether first time buyer, looking to downsize later in life or even looking to upsize as we experienced. Above all he’s a genuine nice guy all these attributes show why we could all use Charles to sell/buy our house. Thank you Charles for making our move not only a possibility but also for the timeless effort you spent on the phone chasing and updating various ones in the process of it all.

I can only give Charles five stars which is a great shame as he has given me an extremely professional and personal service in selling my property. I would not hesitate to recommend him to anyone considering selling their property.
Thank you so much for all your hard work, I can only hope you are the way forward for estate agents.

Excellent service provided by Charles when buying our first home. Personal, professional and excellent communication. Highly recommend.

I never actually met Charles as we had to sell our house from a distance. Which could have made things more complicated but thanks to Charles’ dedication and care a sale was achieved and successfully seen through to completion. His weekly updates were much appreciated and gave us confidence that all was on track.

From the very start Charles has been fantastic. His tenacity through the whole process meant that the sale to completion only took 12 weeks.
Charles kept us informed of everything, the best communication with weekly calls and updates to everyone throughout the chain. He would be available at any point, no matter the time. Charles answered all of our questions and allayed all of our worries.
The whole process would not have happened as quickly as it did without Charles.
If you are thinking of selling your house, definitely give Charles a call!!
We could not recommend him enough.

Different review here – I was a lucky person who found a property to purchase via Charles. I work within the industry and can safely say that Charles is one of the best estate agents I have dealt with (and I have dealt with a few!). From the initial enquiry, through the viewing and my offer on the property Charles was always easy to contact and returned calls promptly, even if it meant calling after 7pm and whilst he was on holiday. The thing I particularly liked was my weekly update call. Charles would ring every Wednesday with an update of what was happening (or not!). My purchase from the date the offer was officially accepted to completion today was exactly 12 weeks and everything was handled smoothly and efficiently. I would have no hesitation in recommending Charles to anyone and should I look for another property in the future, he will be my first port of call.